online privacy statement
This Online Privacy Statement applies to Allstate Health Solutions (“we,” “us,” or “our”), a national insurance agency licensed in all 50 states and DC. It describes how we collect, use, disclose, and protect personal information when you visit our website, request a quote, or interact with our agents.
information we collect
We collect personal information directly from you (when you fill out a quote form, contact our agents, or apply for coverage), automatically when you visit our websites or apps, and from third parties (insurance carriers, marketing partners, public records).
personal information categories
| Category | Examples |
|---|---|
| Identifiers | Name, postal address, email address, phone number, IP address, account name, online identifiers |
| Personal records | Information described in California Civil Code §1798.80(e) — physical characteristics, insurance policy number, education, employment, employment history, financial details |
| Protected classifications | Age, race, color, ancestry, national origin, citizenship, religion, marital status, sex, gender, gender identity, sexual orientation, veteran or military status |
| Commercial information | Records of products or services purchased, obtained, or considered; quote requests; agent interactions |
| Internet or network activity | Browsing history, search history, information regarding interactions with our websites, applications, or advertisements |
| Geolocation data | Approximate location based on IP address and the postal address you supply when requesting a quote |
| Sensory data | Audio recordings of customer service calls (where required notice is given) |
| Professional information | For agents and prospective agents: licensing details, employment history, certifications, and product appointments |
| Inferences | Inferences drawn from the above to create a profile reflecting preferences, characteristics, and behavior |
how we use your information
We use the information we collect to provide, personalize, and improve our services; to fulfill quote requests and connect you with licensed agents; to comply with legal and regulatory obligations; to detect and prevent fraud; to communicate with you about products, services, and updates; and for analytics and research to improve our offerings.
sharing your information
We may share personal information with insurance carriers (where you have requested a quote or applied for coverage), service providers acting on our behalf, regulatory authorities, and Allstate Insurance Company affiliates. We do not sell your personal information for monetary consideration.
cookies and similar technologies
We use cookies, web beacons, and similar technologies to operate and personalize the website, to remember your preferences, and to measure performance. You can control cookies through your browser settings or our cookie preference center.
your rights and choices
Depending on your state of residence, you may have the right to access, correct, delete, or port your personal information; to opt out of certain uses; and to non-discrimination for exercising these rights. To exercise these rights, contact us at the address below.
contact us
For privacy questions or to exercise your rights, write to privacy@allstatehealth.com or by mail at: Allstate Health Solutions, 1234 Brand Avenue, Chicago, IL 60601.